Case reflective anaysis for desicion making Essay

Case reflective anaysis for desicion making - Essay Example Then I decided to sell the oversized room to the guest with a negotiable prize to reduce the lost and maximize the profits for the organization. After the guest check-in, the hotel manager told me that one of the up side stakeholder will came to the hotel that night and so I needed to organize the exclusive president room for him. But there was no more available room I could offer for him. I could only refuse the order and provide another room for the guest. After this, the hotel manager not satisfied with my decision, but there was no negative impact for my good job performance. Due to a continuous long term full room occupancy task, I got a promotion to be a higher-level manager in the Hotel. Analysis of Case Bounded rationality impact for my decision making I decide to promote the presidential room as a lower price to the walks in customer because of the bounded rationality. Bounded rationality is individual’s personal cognitive abilities to take decision towards rational o utcomes and optimal decision making style (Kalantari, 2010). Individual’s personal decision making is hindered by various external and internal factors as decision making is a complex process of understanding cognitive abilities and personal abilities. Sometime manager hold bounded rationality theory in to action for taking decision as neo-classical theory cannot justify and hold in real world decision making where the limitations are in excess (Saphiro, 1997). Foe example, selling the rooms with a lower price is a method to outcome the economic depression. As the manager, I should carry on decision while understanding objectives supports the decision making process for organization. Moreover the individual cognitive ability tends to impact the decision making process as cognition ability of every individual vary person to person. (Robbins and Judge, 2011). Therefore, I must kept in mind and help staff to make a better decision when they working. So based on the bounded ratio nality, I cannot sell the rooms with the normal price which will lead low profit for the hotel. Therefore individual’s decision making is affected and influenced by various elements of intrinsic and extrinsic factors that needed to understood in order to completely understand the decision process. Various methods can be utilized for making decision making as it can referred that individual sometime behavior of the decision maker directly associate the decision outcome (Nicholson and Snyder, 2007) Risk and uncertainty in decision making In hotel room management, which involves the sale of rooms to guests, several acts of risk and uncertainty comes up. These risks and uncertainties increase as the rate of options in decision making increase (Hissam and Daniel, 2009). The reason this is so is that hotel rooms come with different values and costs. In most cases however, customers do not come to request for rooms according to the value and cost of rooms. In such a case, the hotel sales manager is said to be faced with risk and uncertainty. The risk is in the fact that if the manager sales out the room at a reduced cost, there may be another customer coming in with the right bid for the hotel room. The uncertainty also has to do with the fact